Compensation Surveys

Total Compensation Measurement® (TCM) Survey: Retail Industry
Omnichannel 100 Survey

A focused salary survey for retail organizations with e-commerce

Retail just isn't what it used to be. Technology has changed the definition of what’s possible. Consumer buying habits are different. And new entrants in the marketplace have all fueled the fire that is transforming the way we define the retail industry.

Just as the consumers' shopping experience has changed, so has the definition of the relevant labor market for talent within retail. Industry benchmark jobs considered ‘hot’ today were barely even thought of five years ago. Pay practices that are commonplace for the digital workforce also create challenges for traditional retailers.

Aon's Retail Industry Omnichannel 100 Survey is a targeted benchmark salary survey designed to meet the needs of any retailer that is not only transforming how they go to market, but also how they compete for talent in an evolving labor market.


Talk to a Survey Expert

To learn more about this survey, including available job families, the design of our survey questionnaire, reporting options and pricing details, connect with our survey sales team.

Jobs Include

  • E-commerce
  • Merchandising
  • Supply Chain

Key Features

  • Broad collection of participants
  • All elements of compensation covered
  • Operational practices covered

Survey Overview

The right participants

We have participants from the full range of traditional retail channels, such as specialty retail, mass merchants, department stores, grocery chains, as well as some of the higher profile direct-to-consumer players.


The right benchmark jobs

100 benchmark jobs from our Total Compensation Measurement® (TCM) suite of surveys. The selected jobs are highly relevant for any retail organization. Click here to download the list of benchmark job titles included in the salary survey.


The right data

All compensation elements are included, such as base salary, target incentives, short-term incentives paid, long-term incentives and total direct compensation. The survey also includes a robust set of operational practices questions that will help you put the pay data results into meaningful context for your business leadership.


Request more information about our Retail Industry Survey