Reshape the Conversation

As leading organizations prepare for rapid change, they rely on strategic benchmarking techniques to unlock new insights that reshape global talent and compensation conversations, including the ability to compare their organizations against similar-sized companies and potential future competitors.

The Challenge

As businesses face change, growth and competition at a rate like never before, human capital leaders today are tasked with understanding how their organizational structures stack up to their peers of similarly-sized companies, so they can be more informed while making strategic human capital decisions.

Our Approach

The key driver behind our database is the collection of entire workforce data submissions covering all employees in all locations around the world. This, along with information such as corporate performance, serves as a foundation for HR leaders to frame global talent structure and total compensation issues in an entirely new light.

Client Impact

Aon delivers macro-level insights on where your talent resides vs. the market, what percentage of your workforce is located in expanding vs. shrinking markets, and how your talent structure and compensation compares with competitors. Additionally, clients can get a sense of how their employee base is distributed by function and job level to understand how it stacks up to the market. Clients are asking important questions, such as “How does our hiring rate and turnover compare with peers?” and “Are we promoting fast enough?” With benchmarking analytics, they are positioning themselves in the driver’s seat to identify and mitigate talent risks based on mobility and structure.

To learn more about our benchmarking tools, specifically Aon’s new scorecard tool, click here.

Client Experience & Insight

Identify how your client experience impacts revenue and share of wallet. Benchmark client engagement across financial services.
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Market Share Analysis

Specialist coverage for institutional equities market share analysis and wealth management client teams’ financial performance.
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Financial Performance

Benchmark overall financial performance (e.g. for expenses and headcount) against your peers. For banks we offer this for group functions like technology, operations, finance and risk
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Individual & Team Productivity

Assess and understand how firm and individual revenue and profitability correlate to build more effective revenue generating teams.
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Client Experience and Insight

Our Client Insight team specialises in understanding ultra/high net worth individuals and the financial institutions with which they interact. Firms which integrate client experience into their business and people strategies can improve their financial results.

We have unique capabilities to take client experience data and combine it with employee pay and productivity data and firm-wide financial performance data. This enables us to identify the criteria that create successful front office teams which will both improve client experience and drive business growth.

Using quantitative and qualitative research methodologies, our research capabilities and solutions cover:

  • Client experience
  • Brand tracking
  • Award-winning thought leadership
  • Strategic advisory and custom research

Market Share Analysis

  • Uncover the market share of wealth advisors’ revenue and assets in your markets and identify growth opportunities
  • Define the Institutional Equities addressable wallet and identify target markets, payment channels and products, allocating the right financial and human capital

Firm-wide financial performance benchmarks

  • Gain insights into your competitiveness enabling you to optimise your strategy
  • Benchmark firm revenues and profitability against your peers and your industry
  • Benchmark overall financial performance (e.g. for expenses and headcount) against your peers. For banks we offer this for group functions like Technology, Operations, Finance and Risk

Individual and Team Productivity

  • Assess the front office’s performance against market compensation ratios - including risk weighted returns
  • Align pay to individual productivity
  • Benchmark the front office’s financial performance against the market, covering metrics like revenue, direct expense, headcount and capital
  • Delve into front office and sales team headcount, showing producers vs non-producers and country analysis
  • Uncover the productivity and performance of your workforce and build the right teams for your business

 

Do you want to accelerate your Workforce Productivity?
Feel free to contact us and learn how Aon can help you.

Case Study: Informing talent expansion decisions with benchmark data in a technology giant

As it sought to grow its global footprint, a large technology company was concerned about talent shortages in certain corporate functions supporting the business. Due to this challenge, the client wanted to benchmark their organizational structure of corporate functions — including HR, IT, finance, marketing and facilities — to similarly-sized organizations. Using our global full census database to shed light on functions, job levels and geographic footprint, Aon was able to make key recommendations on the client’s expansion strategy from a talent perspective. Results, drawn from organizational structures of competitors, revealed ideal levels of management and individual contributors for the client to scale. This in turn led to broader and more strategic conversations around workforce planning.

Case Study: Understanding workforce structure to drive diversity and equality goals at a life sciences company

As part of its equality and diversity goals, the leadership team at a large life sciences company sought to drill down into demographics and see how their current distribution of gender and age compared with that of the broader industry. Using Aon’s Global Workforce Analytics database, the client was able to develop a gender distribution benchmark from a geographic, functional and job leveling perspective.
This enabled the client to compare their position to that of the market and make a dent in its global diversity initiatives; it also deepened the conversation to include gender pay equity issues — including quantifying the pay gap between men and women in the organization and identifying where pay adjustments should be made.

 

Define the Institutional Equities addressable wallet and identify target markets, payment channels and products, allocating the right financial and human capital.

Aon leverages unique data covering compensation, workforce productivity, firm-wide financial performance and client experience at regional brokerages, wealth managers and private banks. Teams across firms from HR and marketing to the front office, senior leadership and finance choose us to help them solve key challenges.

Challenges we solve:

  • Understand how to set sales and productivity goals for your client facing teams
  • Understand where to invest in your client experience and grow your share of wallet
  • Uncover cost savings that can fund investment for growth
  • Design client team operating models that will drive cost-efficient growth
  • Identify the skills that will make your client facing teams successful

Specialist Coverage: Investment and Universal Banks

Our Gauge benchmark takes data from the general ledger and maps it to a standardised structure. This creates unique insights into how banks can manage financial performance and improve workforce productivity.

  • Headcount
  • Revenues
  • Capital usage
  • Compensation related expenses
  • Non-compensation costs
  • Infrastructure costs and headcount

Specialist Coverage: Institutional Equities

Using the Revenue GPS tool, we help institutional equities businesses understand their competitive position (market share) and how to optimise their sales teams to improve performance.

  • 90+ Sell Side Brokers Represented Globally
  • 6800+ Individual Institutional Investors covered
  • Analysis of execution and research wallets

 

Optimize the relationship between delivering value to your customers, employee rewards, and shareholder returns with our industry leading market data and analytics.

Aon leverages unique data covering compensation, workforce productivity, firm-wide financial performance and client experience at Regional Brokerages, Wealth Managers and Private Banks. Teams across firms from HR and Marketing to the Front Office, Senior Leadership and Finance choose us to help them solve key challenges.

Challenges we solve:

  • Understand how to set sales and productivity goals for your client facing teams
  • Understand where to invest in your client experience and grow your share of wallet
  • Uncover cost savings that can fund investment for growth
  • Design client team operating models that will drive cost-efficient growth
  • Identify the skills that will make your client facing teams successful

 

The insurance industry is competitive and top performers excel at managing expenses and the efficiencies of their operations. If you're ready to talk about increasing operational efficiency and taking your people programs to the next level choose us to help them solve key challenges.

Challenges we solve:

  • Uncover opportunities to improve expenses and staffing levels efficiency
  • Design strategies that balance performance and rewards
  • Understand compensation and pay practices at peer group companies
  • Identify compelling rewards packages for board members, executives, employees and sales professionals

Ward’s 50

Recognizing excellence in insurance
Each year since 1991 we have analyzed nearly 3,000 property-casualty and more than 700 life-health insurance companies in the United States to identify the top performers in each segment. Companies which achieve superior performance and pass all safety and consistency screens are awarded a Ward’s 50 mark. Learn More

 



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